Copyright © CompounDev Inc 2001-2003 Documentation This page contains all documentation that is distributed with Support Tracker product. The documentation is available in Adobe Acrobat Reader format so you definitely need to have the reader installed. If you do not have Adobe Acrobat Reader installed yet please follow the link to the Adobe web site and install it first before downloading the documentation. For installation of Adobe Acrobat Reader please follow this link:   Get Adobe Acrobat Reader. Essential readings The essential readings contains that documents that have to be read all through (obviously, it depends on the user role that has been assigned to you).       Support Tracker White Paper The document contains a basic description of what is Support Tracker about.      Support Tracker How To Effectively Work With Support Tracker The document contains mainly hints and advices from CompounDev about how to work the best with the product. Administrator resources The administrator resources contains readings that has been  especially created for the administrator of Support Trackers. All guides have to be read through (except User Guide) before installing of Support Tracker or starting to work with.      Support Tracker Installation Guide The document contains a description of how to install Support Tracker.      Support Tracker Administration Guide The document contains a description of how to administrate Support Tracker and some detailed system information about it.      Support Tracker Administrator User Guide The document contains instructions for Administrator role of the system.      Support Tracker User Guide The document contains summary instructions about using of Support Tracker, that are shared by all user roles. The document also explains the internal logic of user roles and the system view on it. It is absolutely essential for all users. User Guides The user guides contains instructions for Support Tracker users. These guides are essential for all users of the systems because the books shows you how to work with Support Tracker and how to use it the best.      Support Tracker User Guide The document contains summary instructions about using of Support Tracker, that are shared by all user roles. The document also explains the internal logic of user roles and the system view on it. It is absolutely essential for all users.      Support Tracker Administrator User Guide The document contains instructions for Administrator role of the system.      Support Tracker Supporter User Guide The document contains instructions for Support role of the system.      Support Tracker Tester User Guide The document contains instructions for Tester role of the system.      Support Tracker Developer User Guide The document contains instructions for Developer role of the system.